Privacy Policy
Your privacy matters to us. We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
Last Updated: January 15, 2025
Introduction
pyrelonquara ("we," "our," or "us") operates pyrelonquara.com and provides long-term budgeting services to help individuals and families manage their financial futures. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy. We comply with the Privacy Act 1988 (Commonwealth) and the Australian Privacy Principles (APPs).
Information We Collect
We collect several types of information from and about users of our website and services, including information by which you may be personally identified.
Personal Information:
- Name, email address, phone number, and postal address
- Financial information such as income, expenses, and budgeting goals
- Account credentials and security information
- Payment information and transaction history
- Communication preferences and marketing choices
Automatically Collected Information:
- IP address, browser type, and operating system
- Pages visited, time spent on our website, and referral sources
- Device information including screen size and connection type
- Cookies and similar tracking technologies data
- Geographic location data (with your consent)
How We Use Your Information
We use the information we collect about you for various purposes, including to provide, maintain, and improve our services. Here's how we specifically use your data:
| Purpose | Type of Data | Legal Basis |
|---|---|---|
| Provide budgeting services and financial planning tools | Personal and financial information | Contract performance |
| Process payments and manage accounts | Payment and account information | Contract performance |
| Send service updates and notifications | Contact information | Legitimate interest |
| Improve our website and services | Usage and technical data | Legitimate interest |
| Marketing communications (with consent) | Contact and preference data | Consent |
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information in the following circumstances:
We never sell your personal information to third parties for marketing purposes.
We may share information with:
- Service providers who help us operate our business and website
- Financial institutions for payment processing (encrypted and secure)
- Legal authorities when required by law or to protect our rights
- Professional advisors such as lawyers, bankers, and accountants
- Third parties with your explicit consent for specific purposes
- Successor entities in case of merger, acquisition, or business transfer
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information. We're committed to helping you exercise these rights.
Access
Request a copy of the personal information we hold about you, including how it's being used and who it's shared with.
Correction
Ask us to correct or update your personal information if it's inaccurate, incomplete, or out of date.
Deletion
Request deletion of your personal information, subject to our legal obligations and legitimate business needs.
Portability
Receive your personal information in a commonly used format to transfer to another service provider.
Opt-out
Unsubscribe from marketing communications or withdraw consent for certain data processing activities.
Complaints
Lodge a complaint about how we handle your personal information with us or the Office of the Australian Information Commissioner.
Data Security and Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include:
- SSL encryption for all data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls and employee training on data protection
- Secure data centers with physical and network security
- Regular backups and disaster recovery procedures
- Incident response procedures for potential data breaches
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to improve our security measures.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Duration of relationship plus 7 years | Legal and business requirements |
| Financial records | 7 years after account closure | Australian tax law requirements |
| Marketing data | Until consent is withdrawn | Consent-based processing |
| Website analytics | 26 months | Business improvement purposes |
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Types of cookies we use:
- Essential cookies for website functionality and security
- Performance cookies to analyze website usage and improve services
- Functional cookies to remember your preferences and settings
- Marketing cookies to deliver relevant advertisements (with consent)
International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
We ensure that any international transfers of your personal information comply with applicable privacy laws and include appropriate safeguards to protect your information.
We only transfer data to countries with adequate privacy protections or use contractual safeguards approved by Australian privacy authorities.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We will notify you via email or through a prominent notice on our website before the change becomes effective and update the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us About Privacy
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
pyrelonquara Privacy Officer
Press Road, Brooklyn Park SA 5032, Australia
Phone: +61403813537
Email: info@pyrelonquara.com
We aim to respond to privacy inquiries within 30 days of receipt.